Professional skills trainings

Communication is both the source and the solution to most of the problems we face, both in business and in our private lives. "Good communication" is difficult to measure and its impact is often indirect, which is why it is often ignored. Research highlights communication skills as key skills for professional success, motivating others, developing negotiating skills and creating a better network of contacts.

In our training sessions, we learn how to be more aware of ourselves and our adjusting communication style while truly listening to the interlocutor and hearing what they don't say directly, recognising the unspoken needs. We study how to communicate clearly and ensure mutual understanding to prevent and resolve existing conflicts.  

As part of this training, we can you the following tools - Personality Type Questionnaire and Role-play. 

Four Rooms of Change® is the most well-known tool for the implementation of organizational change that places employees in two categories (rooms) that resist change. This tool supports innovation, development, change and transformation, as well as stability and day-to-day operations. It is effective in all types of companies and organizations and can be used by individuals, groups, and complex systems. Four Rooms of Change®increases understanding and acceptance of diversity in a team or organization. 

• Organizational Barometer® - helps answer the questions: How are we doing? How do we feel? What do we want to do? with the barometer that measures the organizational climate and the level of readiness for change through 40 questions. 

Long-term exposure to any type of stress can lead to serious health consequences and burnout symptoms. Burnout is manifested through emotional exhaustion, cynicism and lack of professional achievements. Apart from being disastrous for individuals, it is also dangerous for organizations as it negatively affects productivity and motivation. However, by mastering certain techniques, it is possible to detect the causes, prevent burnout and build long-term resistance to stress. At our training, you can learn to become aware of what is stressful for you, i.e. which thoughts lead to unpleasant emotions, reactions and behaviour, and how stress affects your physiological reactions. Our participants can build resistance to stress and learn techniques for dealing with uncertainty, worries and unpleasant emotions.

In the training, you will learn what are the types of motivation and how to encourage intrinsic motivation to be more productive. You will learn what is counterproductive in achieving better engagement and the importance of autonomy and self-development. You will learn the difference between motivation and engagement and how they relate to achieving results. You will master methods like design thinking as a tool for innovative thinking and great ideas. Using the gamification method, you will find the motivation to perform the least interesting tasks. This workshop is intended for employees and team leaders who want to find out the motivational factors that really drive results. Workshop participants master the knowledge and techniques that are important for personal development, as well as for organizational well-being.

It is of crucial importance that organizations have developed competencies for dealing with changes and managing them. The key to successful organizational change is customization. With the assistance of our experienced experts, you can develop a unique approach that is right for your situation, culture, and structure. In the workshop, you will understand the roots and nature of the change process and the importance of change for organizational growth. With different models of change management at the personal and group level, such as the Four Rooms of Change, you will learn how to deal with change on a personal level and how to plan and successfully implement changes in the organization.

The biggest challenge is to manage, not only discrimination based on gender, sexual orientation, or ethnicity, but also discrimination of different types of thinking, ideas, and values. Proper diversity management promotes innovation, creativity, multi-angle perspectives, faster problem solving, and enables employees to be authentic. If it is well managed, diversity in the workplace can lead to better-functioning teams, happier employees, and more revenue. 

In our workshops, we learn to recognize differences in the team and manage a heterogeneous group to achieve organizational goals. In heterogeneous groups, we recognize the potential and learn to manage in an inclusive manner in order to use the potential of all employees. At workshops, we observe unacceptable behaviours towards employees due to diversity and correct them. We look at the reasons behind team dysfunctions and how to resolve them and manage group processes to increase team effectiveness.

Some of the following tools can be used as part of this training: BELBIN Team Roles®, Personality Type Questionnaire, DNLA® and Hogan. 

Providing and receiving feedback is emphasised in the context of employee development and increasing engagement. Research points to the importance of frequent feedback and suggests that, in addition to positive feedback, most employees also prefer corrective feedback in the workplace. For this reason, it is vital not to neglect giving corrective feedback and to guide employees in the best way possible.

In our training sessions, we learn about feedback as a tool for motivating and developing employees and how to give, receive and ask for feedback. Likewise, we study how to overcome individual differences in the notion of feedback. 

As part of this training, we can use tools such as the Personality Type Questionnaire, Role-play, Hogan and DNLA. 

Emotional intelligence is a necessary prerequisite for good leadership, and it is therefore important to continuously encourage employees to develop in this area. In our training sessions, we learn how to recognize your own and other people's emotional states and manage your emotions. We find out how to use different emotions effectively while harnessing our own emotions for personal development and be more successful at facing challenges. As part of this training, the Hogan EQ test is available.

At the workshop, participants master the basic steps for shaping the best leadership style and defining the necessary adjustments to the leadership style in accordance with the needs of the team. In order to develop team spirit, participants are given tips for boosting a sense of security and basic steps for showing concern for employees. They also go through training on creating instructions for creating a crisis communication plan to provide basic psychological support to employees during a crisis. This workshop is perfect for leaders of a newly formed team or remote team and product owners.

Do you know what the purpose of your organisation is? Does your organisation have strategic goals in place and are they periodically revised to adapt to changes? Goal management is one of the key components of employee development, but also the organisation as a whole. Research shows that managing goals effectively is a necessary strategy for achieving business results.

In our training sessions we learn about: (1) the importance of goals for achieving results and how best to define them, (2) different goal-setting methodologies and their link to motivation and engagement, (3) KPIs and how to define them and (4) how to set goals with purpose and link them to an organisational strategy. 

Do you know how to prioritise and can you focus or do you feel like time is “running out”? Are you and your colleagues always busy and yet you do not see the results? Research shows that time management is one of the most desirable business skills, but at the same time, one of the least represented. Organisations whose employees effectively manage time show business growth, increased organisational impact and a higher level of employee satisfaction and motivation.

In our training sessions, we learn how to: (1) effectively manage time, (2) set priorities and change them according to changes in organisation goals, (3) delegate to be efficient, but also to encourage the development of others and (4) raise awareness of time stealers, procrastination patterns and how to ensure focus.